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The Quality Improvement Skills Training (QIST) programme gives healthcare professionals the knowledge and practical skills to make real time changes. These changes can enhance health services and improve the learning environment.

The programme supports a range of e-learning, virtual and face-to-face Quality Improvement (QI) training opportunities and resources. To support your success, the programme content is mapped against your individual requirements of the relevant training curricula.

This training is delivered in partnership with Improvement Cymru to deliver a unique QI training programme for Wales.


Your Quality Improvement (QI) journey starts here!

Below is information on each stage of the QIST training.


This is a concise e-learning module produced by Improvement Cymru. It introduces the QI principles and tools needed to begin your improvement journey.

You can find this on the learner homepage on ESR, or via Learning@Wales.

This is a half day workshop. It builds on the principles of improvement that are covered in the foundations of improvement module.

During the workshop the focus is on tools and techniques to understand the system, the use of data over time as part of a continuous approach to improvement, and the use of the Model for Improvement.

QIST Autumn Programme Dates:

QIST fundamentals of improvement workshops are scheduled for the following dates (all via Microsoft teams):

3 October 2023               9:30 - 12:30

27 October 2023             9:30 - 12:30

21 November 2023        13:00 – 16:00

29 November 2023         9:30 – 12:30

If you would like to attend one of the above workshops, please email the QIST team via to let them know the date you wish to attend, including your specialty and stage of training.

This is a two-day workshop that supports individuals to lead a focused improvement project in an area of their own interest, across the arenas of patient safety, wellbeing and environment sustainability.

As a participant of the workshop, you will also have access to three, one-to-one coaching sessions to support you with your QI project.

To register your interest in attending an improvement in practice workshop, please email the QIST team at, including your specialty and stage of training.


QIST workshops are delivered by QIST tutors, all of whom are experienced healthcare professionals with qualifications in Quality Improvement methodology. The QIST workshop programme is complemented by a range of online resources.

Now you’ve completed the training, so what next…?

Completion of the above training programmes should equip you with the skills and knowledge required to undertake a Quality Improvement Project.

If you have undertaken Improvement in Practice, completed projects should be submitted to the QIST Team for assessment against the Improvement in Practice criteria, with accreditation awarded to those that are successful.

Please see below for examples of QI projects that have received accreditation.

Feedback and Testimonials




In this section
Quality Improvement Skills Training (QIST)

Quality Improvement Skills Training (QIST) for healthcare professionals across Wales.

Man presenting to a group of people
QIST for trainers

QIST has developed a workshop to support trainers and educational supervisors.

Finger pointing to a computer
Quality improvement resources

Useful links to QI resources, including the QIST annual report.