Here you will find links to education opportunities, such as qualifications and training packages, developed specifically for primary care (clinical and non-clinical staff).
Apprenticeship frameworks | GOV.WALES
Fundamentals of Care Navigation - This training is free to access and is a mandatory component to achieve the GMS Access Commitment.
The GMS Contract agreement for 2021-22 included details for an Access Commitment that requires that care navigation be undertaken for all patients telephoning the practice. This mandatory eLearning has been developed to support care navigators.
Remote consultation training package - This training provides information to support healthcare professionals working across primary and community care, who are providing virtual consultations via telephone or video.
Remote consultation principles - To support healthcare professionals, HEIW recommends the following high-level key principles when providing remote consultations to patients.