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Workshop Sessions

Delegates will have the opportunity to attend two of the workshops detailed below during the afternoon of the conference (one at 13:15 – 14:30 and the other at 15:00 – 16:15).

In advance of the conference, delegates were asked to indicate the workshops that they would prefer to attend. Workshops were then allocated on a first come, first served basis in line with these preferences. Places in each workshop are limited and delegates are therefore asked to ensure that they only attend the workshops to which they have been allocated.

 

 

 

 

Quality Improvement - Understanding data, including its use in Quality Improvement Projects (QIP), Plan-Do-Study-Act (PDSA) cycles and creation of run charts

Facilitators:

  • Helen Lane, QIST Tutor, HEIW / Associate Medical Director for Improvement Cwm Taf Morgannwg (iCTM), Clinical Lead for Quality, Safety and Improvement, and Consultant Physician in Diabetes and Endocrinology, Cwm Taf Morgannwg UHB
  • Nirmal James, QIST Tutor, HEIW / Consultant in Emergency Medicine, Aneurin Bevan UHB

Objective(s):

  • To understand the difference between a Quality Improvement Project (QIP) and an audit
  • To recognise different types of data and to use the correct data in QIPs
  • To understand and be able to create PDSA cycles and run charts
  • To receive guidance on supporting resident doctors with their QIPs.

Description:

This session plans to introduce delegates to types of data, including understanding the difference between static and continuous data. It will also cover the importance of selecting the right type of data for use in a QIP and its use for communication.

The session will address how a QIP differs from an audit and will include creation of run charts to aid understanding of the effects of PDSA cycles on the run charts.

It will be an interactive session and will involve delegates participating in groups.

Aimed at: Those new to QIP or who have some basic understanding of what a QIP is. It is primarily aimed at a beginner / intermediate level.

Framework Area(s) covered: Teaching and facilitating learning (Framework Area 3)

 

 

 

 

 

 

Supporting resident doctors with their career planning

Facilitator:

Sally Blake, Case Manager, Professional Support Unit, HEIW

Objective(s):

  • To recognise different approaches to interpreting and navigating the medical career pathway
  • To identify the common career challenges which resident doctors may seek help with
  • To understand a recognised four stage approach to career planning and career conversations
  • To gain sources of information and resources to help with different career support needs

Description:

This workshop will explore the wider context in which residents pursue their careers and the choices and dilemmas this can bring, especially in a changing medical workforce landscape.  We will explore established models and approaches to medical career planning in order to help faculty to respond to career support needs, working with common scenarios.  A diverse range of information resources will be shared and the role of HEIW’s Professional Support Unit (PSU) will be highlighted.

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Guiding personal and professional development (Framework Area 6)

 

 

 

 

 

 

Empowering and Supporting Neurodivergent Resident Doctors

Facilitators:

  • Leona Walsh, Professional Support Practitioner, HEIW
  • Katie Webb, Professor of Medical Education, School of Medicine, Cardiff University

Objective(s):

  • To be able to define neurodiversity
  • To recognise the neurodivergent conditions that HEIW’s Professional Support Unit (PSU) supports in resident doctors and how the conditions can manifest
  • To learn techniques to have crucial conversations with neurodivergent trainees
  • To understand support approaches in the educational environment

Description:

This workshop will explore neurodivergence commonly reported in resident doctors. We will explore both the strengths of each presentation, and the areas identified as support needs. Through case-based discussion the participants will learn how to harness attributes of neurodiversity and how to identify reasonable adjustments that can be used in the clinical and training environment to support resident doctors to thrive.

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Supporting and monitoring educational progress (Framework Area 5)

 

 

 

 

 

 

Providing Effective Feedback – Context, Content, Conversation & Compassion

Facilitator:

Esther Lomas, Director of Multi Professional Primary and Community Care Education and Training, HEIW

Objective(s):

  • To be able to describe how to create an environment for high-quality feedback.
  • To be able to deliver feedback constructively using practical models and approaches
  • To have increased confidence in giving challenging feedback through practise and reflection

Description:

High quality feedback is one of the most powerful tools for developing clinical competence, yet many trainers find it uncomfortable, particularly when conversations become challenging. This interactive workshop will equip medical trainers with the skills and confidence to deliver feedback that is constructive, learner-centred, and effective, even in difficult situations.

Participants will explore what creates a safe and productive feedback environment, practise using structured models to give clear and actionable feedback, and develop strategies for managing emotional or defensive reactions. Realistic clinical training scenarios will provide authentic practice opportunities, while small group discussion will help consolidate learning.

Aimed at: Trainers of all levels of experience. Stimulus material will be provided at different levels of experience to ensure sufficient challenge for each delegate.

Framework Area(s) covered: Enhancing learning through assessment (Framework Area 4)

 

 

 

 

 

 

Less Than Full Time Training – The Highs and The Lows

 

Facilitators:

  • Gemma Phillips, Flexible Training Lead for Secondary Care, HEIW
  • Caroline Evans, Deputy Director of Secondary Care, HEIW / Consultant Anaesthetist, Cardiff and Vale UHB

Objective(s):

  • To have improved knowledge of the Gold Guide and HEIW’s Less Than Full Time (LTFT) Training policy
  • To appreciate the benefits and challenges of LTFT at a programme level
  • To understand LTFT pay and hours

Description:

In this interactive workshop we will briefly review HEIW’s LTFT policy and then use that to apply to real-life problems with programme management and training scenarios.

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Teaching and facilitating learning (Framework Area 3)

 

 

 

 

 

 

Supporting Mental Health in the Workplace

Facilitator:

Thomas Kitchen, Consultant Anaesthetist, Cardiff and Vale UHB / Co-Director, Canopi

Objective(s):

  • To understand what mental health first aid is and the prevalence of common mental health conditions in the workforce
  • To explore and develop skills to recognise signs of mental ill-health
  • To learn how to foster safe spaces and positive workplace cultures to support openness around mental health conversations
  • To know when and how to access / sign-post to support and understand the resources and support available

Description:

First, do no harm.

Understanding how we can nurture our “wholeselves” and provide support and assistance to our colleagues who find themselves unwell is critical to our abilities to care for others. To this end, we must continue to strive for the destigmatisation of mental ill health and presenteeism across our profession.

 

So, let’s talk about it…. in this session we will explore concepts of mental health first aid, how and when these might assist us in the development of personal and team safe spaces, and to consider where and how we can support individuals who need more help than we can provide.

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Supporting and monitoring educational progress (Framework Area 5)

 

 

 

 

 

 

The impact of workplace violence and aggression on resident doctors

Facilitator:

Rowena Carter, Consultant Liaison Psychiatrist and Lead for Critical Care, Kings College Hospital / Training Programme Director, London School of Psychiatry

Objective(s):

  • To understand the impact of workplace violence and aggression on resident doctors’ wellbeing and speciality retention
  • To understand the best ways to support resident doctors following workplace violence and aggression
  • To be able to build a support pathway that can be utilised locally for resident doctors following workplace violence and aggression
  • To consider specialist cases such as stalking

Description:

This interactive workshop uses survey results, themes from focus groups and case studies to understand the impact of workplace violence and aggression on doctors in postgraduate training. Together we explore simple pathways that can be developed and implemented locally to better support trainees following workplace violence and aggression, with the aim of mitigating the impact. We also consider specialist cases, such as stalking and witness to violence. At the end we will discuss the NHS working environment as a whole and how to support others in a pastoral role.

The workshop will also provide an overview of some of the resources and tools available to support the development of compassionate leadership and cultures.

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Establishing and maintaining an environment for learning (Framework Area 2)

 

 

 

 

 

 

Training the Next Generation

Facilitator:

Tom Yapp, Foundation School Director, Medical Deanery, HEIW

Objective(s):

  • To identify what aspects of traditional medical education can be applied in 2025 in a different way and how.

Description:

Do you Tik Tok? How do we, or should we, learn in 2025? In this session, we will explore the challenge of learning to be the doctors of tomorrow, today. How do we facilitate this – in-person, virtual, AI?

It will be an interactive session with plenty of opportunity to share thinking and ideas.

What goes around, comes around…. Virtually.

Aimed at: Trainers of all levels of experience. Please bring an open mind and some enthusiasm!

Framework Area(s) covered: Teaching and facilitating learning (Framework Area 3)

 

 

 

 

 

 

Interpretation and use of the GMC National Training Surveys (NTS) trainer data

Facilitators:

  • Malcolm Gajraj, Director of Quality Management, Medical Deanery, HEIW
  • Robin Benstead, Principal Education Quality Assurance Manager, General Medical Council
  • Zoe Makin, Education Quality Assurance Programme Manager, General Medical Council

Objective(s):

•    To understand the quality assurance (QA) approach of the GMC and how the National Training Surveys (NTS) are used.

  • To gain a deeper understanding of how to interpret and use the NTS data to shape the approach to concerns in training.
  • To recognise the value to trainers of providing feedback about their experience as trainers.

Description:

This session will include a discussion of the GMC NTS and how the trainer survey is used by HEIW and the GMC to inform and shape the Quality Assurance of training. Delegates will provide feedback on, and discuss the utility of, the trainer survey and will have an opportunity to consider how data is used from a variety of perspectives: training, management and regulatory.

Aimed at: Educational Supervisors and Named Clinical Supervisors for resident doctors.

Framework Area(s) covered: Ensuring safe and effective patient care through training (Framework Area 1); Establishing and maintaining an environment for learning (Framework Area 2)

 

 

 

 

 

 

Incivility in Healthcare: recognition and response 

 

Facilitator:

Nikola Creasey, Faculty Lead, Cardiff and Vale UHB / Consultant in Paediatric Emergency Medicine, Cardiff and Vale UHB

Objective(s):

•    To understand the definition of incivility and the impact of incivility in healthcare. 

•    To be able to identify incivility in different healthcare and training scenarios 

•    To understand the principles of how to respond to incivility in the workplace 

•    To feel confident to initiate a ‘Courageous’ or ‘Compassionate’ conversation in response to incivility

Description:

Incivility is commonplace in healthcare and has a proven and profound impact on patient safety and patient outcomes, as well as staff morale and wellbeing. Unfortunately, it remains a commonly reported issue by resident doctors completing surveys such as the GMC National Training Survey and it is important that we understand incivility and how to tackle it.

This workshop will introduce you to the growing body of evidence about the impact of incivility, and the Civility Saves Lives campaign.

Through interactive exercises you will learn to identify incivility, and we will acknowledge the factors which result in caring clinicians demonstrating uncivil behaviours.

We will then look at different techniques to challenge incivility and will have an opportunity to practice some of these techniques. It is important to lean into ‘difficult’ conversations, and we will learn and practise some practical and realistic techniques to approach these, often challenging, scenarios as ‘courageous’ or ‘compassionate’ conversations. 

Aimed at: Trainers of all levels of experience.

Framework Area(s) covered: Ensuring safe and effective patient care through training (Framework Area 1); Establishing and maintaining an environment for learning (Framework Area 2)

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