Understanding the Digital Capability Framework: Safety and Wellbeing
This article is the third instalment in a six-part series exploring the Digital Capability Framework (DCF). Developed by Health Education and Improvement Wales (HEIW), the DCF includes six areas, called domains and a self-evaluation tool. It supports healthcare professionals in recognising the significance of digital technology and identifying areas for digital growth.
Advancing digital skills in healthcare is vital, not only for personal development in an increasingly digital world but also for improving patient care. As technology evolves, it is essential for healthcare professionals to build the confidence and expertise needed to integrate it effectively into practice.
This series provides a detailed examination of each DCF domain, highlighting their importance and impact.
The Safety and Wellbeing domain sits alongside three sub domains:
- Wellbeing
- Professionalism
- Safety and Security
The safety and wellbeing domain focuses on staying safe and well in digital settings, personally and professionally. It helps us to reflect on how we utilise technology for our personal wellbeing goals as well as maintaining our professional identity. Most importantly, this section provides awareness on online safety, including data protection and risk recognition.
Wellbeing
The wellbeing subdomain focuses on the role digital tools play in achieving personal well-being goals. For example, devices like smartwatches and apps for mindfulness can be used to track activity, sleep, and fitness progression. Thinking about how we use technology can help us notice patterns and find ways to improve our health and wellbeing.
Managing workload, avoiding distractions, and balancing work and personal life is important, especially when working from home. Digital tools like task apps and time trackers can help us stay organised, reduce stress, and be more productive. Reflecting on our use of these tools can provide insights into how well we manage our tasks and maintain a healthy balance between work and personal life.
It is important to understand both the positive and negative effects of using digital technology for our wellbeing. For instance, too much screen time can cause eye strain and less physical activity, but positive online interactions can help mental health by creating a sense of community and support. Thinking about our digital habits can help us make better choices about how we use technology.
Professionalism
The professionalism subdomain emphasises the importance of a positive digital identity, understanding the impact that online behaviours can have on individuals and the reputation of the health board, trust or organisation. It encourages healthcare professionals to follow professional standards, like the Good Medical Guide and Nursing and Midwifery Council Code. This includes being mindful of how we present ourselves on social media. It also highlights the importance of showing proper behaviour in online settings, such as meetings and emails, to keep professional relationships strong and effective.
Safety and security
The safety and security subdomain ensures healthcare professionals comply with relevant legislation and organisational policies, such as social media guidance, copyright laws, and IT policies. It highlights the need to understand and follow data protection and cyber security rules. This area also helps professionals recognise and handle digital risks, like phishing emails and cyber threats. By learning these key skills, healthcare workers can use technology safely and responsibly to protect patients.
Your next step
Getting started with developing your online communication skills can be daunting.
A great first step is to complete the Digital Capability Framework (DCF) self-assessment tool.
The tool will help prompt you to consider your current digital skills and there are also bite-size resources available to help kick start your development.
It takes approximately one hour to complete the DCF, which you work through at your own pace, at a time to suit you. Your progress will be saved along the way, so don’t worry if you’re interrupted.
Many professions recognise this activity by providing an hour of certified continuing professional development (CPD) for completion.
Visit the HEIW website to learn more.