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Training available

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Training Available

The PSU delivers the following workshops and webinars to trainers and trainees. If you are interested in attending these, please visit our page on Eventbrite using the link or QR code below:

Professional Support Unit (PSU), HEIW Events | Eventbrite

Communication Skills & Strategies

1 hour webinar

Audience: Trainees

We are delighted to offer a one-hour online Communication Skills & Strategies clinic.

Description:

The Power of Effective Phrasing and Delivery.

Recognising and Using Idiomatic/Colloquial English and why it matters.

Saying ‘no’ effectively.

Voice attitude and Constructive Challenge.

Buzz Words for Appraisals and Interviews.

Aims & Objectives:

To look at and practice a range of everyday phrases that can enhance your interactions at work.

To explore phrases that can help to create your individual professional identity.

Delivered by Jo Hopkins, comms4Docs

https://comms4docs.com

GP Trainees:

  • Wednesday 07/09/2022 (14:00 - 15:00)

Hospital Trainees:

  • Thursday 07/07/2022 (13:00 - 14:00)
  • Monday 22/11/2022  (13:00 - 14:00)

 

Supporting Trainees Through Training

2 hour webinar

Audience: Faculty

Description:

Interactive workshop approved by RCP and suitable for all faculty members and senior trainees involved in supervising medical or dental trainees. The workshop focuses on recognising and managing issues that may affect trainees’ progress.

Participants explore signs and triggers of support issues, learn pathways of referrals, and discuss techniques of supervising trainees with various support needs.

Aims and Objectives:

  • Describe issues that may have significant impact on training progression
  • Develop skills in understanding support issues and recognise triggers related to work performance
  • Develop skills in effective supervision of trainees with support needs
  • Develop skills in constructing specific educational plans with reasonable identifiable objectives and outcomes needed for satisfactory progression
  • Knowledge of how to support a trainee with ill health or disability in the workplace
  • Identify where to find information and resources
  • Role of Professional Support Lead and their responsibilities within the Specialty School
  • Increase networks and potentially create a community of support within Wales

Dates:

Please contact heiw.professionalsupport@wales.nhs.uk If you’d like us to deliver a session

Booking Information:

The PSU will also deliver this workshop by request from Postgraduate Centres or Specialties. To book please contact PSU on HEIW.ProfessionalSupport@wales.nhs.uk

 

Mentor and Mentee Training – Getting the Most out of Mentoring

Two 1 Hour Webinars

Audience: Faculty and Trainees

Description:

2 Part webinar or one face to face workshop.

Possible to run on separate days or together.

Aims and Objectives:

Part 1

•             Concepts of mentoring

•             Topics for mentoring in a healthcare setting

•             Mentor and mentee relationships, behaviours and responsibilities to each other

Part 2

•             Mentoring skills and tools

•             Core skills that both mentors and mentees should be familiar with.  Focus on tools for achieving goals such as setting the SMART objectives, using the GROW model and Johari Relationship Window to maximise successful outcome

Dates:

29/06/2022 (7pm – 9pm) Register via the QR Code above

Booking Information:

The PSU will also deliver this workshop by request from Postgraduate Centres or Specialties.        To book please contact PSU on HEIW.ProfessionalSupport@wales.nhs.uk

Active Bystander Training

2 Hour Webinar

Audience: Faculty and Trainees

Description:

Webinar or face to face teaching which considers why we need active bystanders, who they are and what they do.

Be an ally – learn how you can become an active bystander.

Aims and Objectives:

  • What does it mean to be an Active Bystander?
  • Difference between noticing behaviour and doing something about it
  • Barriers to intervention
  • How to intervene safely

Dates:

Future dates to be advised in due course

Addressing Differential Attainment

1 hour Webinar

Audience: Faculty and Trainees

Description:

Webinar or face to face teaching which looks at the who, what and how of Differential Attainment before moving on to consider the system, institutional and importantly individual interventions that make a difference.

Aims and Objectives:

  • What is DA?
  • Who does DA affect?
  • What is the effect?
  • What is HEIW doing about DA?
  • What can you do about DA?

Dates:

 

Crucial Conversations

1 hour Webinar

Audience: Faculty and Trainees

Description:

Webinar or face to face teaching where we consider feedback conversations, and why they're crucial before moving on to the format and technique for success

Aims and Objectives:

  • An exploration of how crucial conversations are defined
  • Why feedback is important
  • Why we worry about feedback and the skills in receiving feedback.

Dates:

Minimising Imposter Syndrome

1 hour Webinar

Audience: Trainees

Description:

Imposter syndrome is the feeling of being a fraud, despite evidence to the contrary.

This webinar is aimed at anyone who identifies with impostor syndrome or who would like to understand more to support others.

Aims and Objectives:

  • Recognise signs of Imposter syndrome
  • Effects of Imposter syndrome
  • Risks Imposter syndrome
  • Steps to manage and overcome symptoms

Dates:

 

Exam Support

3 Parts – 1 hour each

Audience: Trainees

Description:

A series of 3 webinars providing practical tips and resources for a structured approach to revision, suggestions for maximising preparation time and tools for combatting anxiety to achieve exam success.

We recommend attending all 3 webinar

Aims and Objectives:

Part 1

  • Reflecting on your approach
  • Organising your resources
  • Review of your College guidance

Part 2

  • Creating a realistic study plan
  • Generating support
  • Accelerating your learning

Part 3

  • Final Preparation
  • Managing exam anxiety
  • Tips for MCQs

Dates:

To be Advised – please follow the PSU Eventbrite page for further updates, via the QR code above

Unconscious Bias

2.5 hour Webinar

Audience: Faculty & Trainees

Description:

All of us make judgements of others within the first few seconds of seeing them. This is influenced by our own socialisation and is referred to as unconscious bias. However, there is a difference between unconscious bias and discrimination. Once we are aware of our biases, we are no longer unconscious to them.

Aims and Objectives:

  • Defining unconscious bias
  • Understanding the difference between unconscious bias and discrimination
  • Unconscious bias and implications within clinical setting 
  • Action planning and practical steps in minimising the implications of unconscious bias in clinical setting

Dates:

07/07/2022 (1pm – 3.30pm) - Register via the QR Code above

Civility in the Workplace

1 hour webinar

Audience: Faculty & Trainees

Description:

Every place of work has a different atmosphere, a different environment, a different ethos. An efficient and harmonious working environment is created, largely, by the way people behave in the workplace.

Aims and Objectives:

  • The prevalence of workplace behaviour (WBA) in health professions
  • Types of WBA
  • How to recognise WBA
  • Reasons why they occur in the workplace
  • Practical solutions to them, particularly from a clinical perspective
  • How to escalate these issues
  • Share our experience managing these issues

Dates:

PSU Service – An Introduction (for inductions & a reminder of support available)

10 – 30 minutes (tailored to need)

Audience: Faculty & Trainees

Description:

Webinar or Face to Face when possible

Aims and Objectives:

  • An overview of the PSU service
  • What to expect
  • How to contact us

Booking Information:

The PSU will deliver this workshop by request from Postgraduate Centres or Specialties. To book please contact PSU on HEIW.ProfessionalSupport@wales.nhs.uk

Maintaining Your Strength and Wellbeing

1.5 hour webinar

Audience: Trainees

Description:

An overview of the PSU team and service, observations on Certainty vs. Uncertainty and the 3 Step approach to dealing with Challenges.

Aims and Objectives:

  • Focusing on Tools and Resources to maintain and improve wellbeing including: ‘Reframing’ to recognise and appreciate positive aspects of situations
  • Noticing energy levels by using an ‘Energy Log’ / keeping an energy ‘credit balance’
  • A mindful breathing exercise to create opportunities for calm.

Dates:

Support Awareness for Trainees

1 hour webinar

Audience: Trainees

Description:

Programme available to all trainees. The workshop focuses on how to maximise potential and avoid getting into difficulty.

Aims and Objectives:

  • Participants explore signs and triggers of progression issues
  • Learn of the support which is available as well as some helpful hints toward successful progression through training.

Booking Information:

The PSU will deliver this workshop by request from Postgraduate Centres or Specialties. To book please contact PSU on HEIW.ProfessionalSupport@wales.nhs.uk