HEIW’s PSU team support doctors, dentists and pharmacists in training with their professional development and training progression. Our aim is to ensure all residents and residents/trainees feel supported to achieve their full potential.
What we do
Provide 1:1 coaching and mentoring for residents and residents/resident/trainees, supporting the development and delivery of personalised, strengths-based action plans.
Offer tailored advice, guidance, and support within the professional and training context of residents and residents/resident/trainees, promoting wellbeing, performance, and progression.
Create a confidential, psychologically safe space for residents and residents/trainees to explore challenges and identify practical strategies for success.
Facilitate access to specialist expertise (e.g. psychological, educational, or professional support) where specific needs are identified.
Deliver training and resources to support residents, residents/resident/trainees, and their educators, fostering inclusive and effective learning environments.
Support early identification of emerging challenges, enabling timely, proactive, and preventative intervention.
Provide structured guidance for educators to help identify, manage, and address concerns effectively and consistently.
Promote clear communication and defined roles among those involved in supporting residents and residents/resident/trainees.
Offer a supportive network for educators, encouraging shared learning, collaboration, and consistency of approach.
Adopt a person-centred, inclusive approach that recognises neurodivergence and individual differences, enabling all residents and residents/trainees to thrive.
What to expect
After contacting the PSU, we will reach out to you, the resident/resident/trainee, and arrange a date and time to meet. Meetings can be virtual or face to face.
The PSU Case Manager will ask about your academic and career history and explore the support you need.
Together, we agree a plan which may involve self-development or a referral to specialist services.
After the meeting, the PSU Case Manager will share a draft summary with you. We then agree on who this confidential information will be shared with. This may include the specialist support service, a trusted faculty member or a PSU Lead for the specialty.
PSU will follow up with you according to the plan agreed. We can review any support needs until you no longer feel you need additional support from us. At this point we will close your case.
100% of trainees asked said they would recommend the PSU to a colleague for support.