Professional Help and Support

Professional Help & Support

As a dental specialty trainee you may experience difficulties which affect your work and/or training. Whether you have health problems, family difficulties, workplace issues, doubts about career choice or lack of examination success you should not think you are alone. If you are experiencing any issues like these, HEIW can provide you with help, guidance, and support. There are a number of options for you to consider if you need support. In the first instance, please discuss any concerns with your Educational Supervisor or Training Programme Director (TPD). They will be able to advise you and provide you with direct support in your training environment; and they can refer you to individuals within HEIW or your Health Board if required.

Professional Support Unit

HEIW has a Professional Support Unit (PSU) that can offer advice and support for all dentists and doctors in training to maximise training opportunity. Referrals can be made via the Postgraduate Dental Dean, Associate Dean (DST & DCT), Training Programme Directors or by self-referral.

PSU provides a variety of workshops to help support trainees and Educational Supervisors in their roles. Information on these training events can be found here:  Training available - HEIW (nhs.wales)

PSU contact details:
Phone: 0330 0584 211
Email: HEIW.ProfessionalSupport@wales.nhs.uk

Website: https://heiw.nhs.wales/education-training/support/professional-support-unit-psu/

Careers Unit

HEIW has a Careers Unit which can provide support, information, and guidance on concerns such as: doubts in early months of a new training programme, unsure about a chosen pathway or not progressing in chosen pathway.

Careers Unit contact details:
Phone: 0330 0585 002
Email: HEIW.MedicalCareers@wales.nhs.uk