Single Lead Employer
Since September 2021 NHS Shared Services (NWSSP) is the Single Lead Employer for Dental Core Trainees in Wales (except for Dental Public Health Trainees). NWSSP is an independent mutual organisation, owned and directed by NHS Wales. It was set up on 1st April 2011 to provide a range of high quality, customer-focused professional, technical and administrative services on behalf of all Health Boards and Trusts in NHS Wales. The benefits of the Single Lead Employer model include:
Following your appointment, you will receive a welcome email and FAQs from NWSSP confirming details about Pre – Employment Checks, Electronic Staff Record (ESR) and expenses details, annual leave etc.
NWSSP will be your first point of contact should you have any queries in relation to your employment during your Dental Core Training Programme: Dental@single-lead-employer.zendesk.com
NHS Wales email account
As an employee of NWSSP you will have an @wales.nhs.uk email address. All official documentation will be sent to your NHS Wales email address. It is important therefore that you check your account regularly. Please make sure you can access this as soon as possible. If you require assistance with accessing your account, please contact: it.servicedesk@wales.nhs.uk
Electronic Staff Record (ESR)
As an employee of NWSSP you will have access to Electronic Staff Record (ESR). This is where the SLE will record absences and special leave on behalf of host organisations. Your ESR password will be sent to your NHS Wales email address. NWSSP operate a paperless payslip system so payslips will be available to view and download from ESR. Please keep your personal information up to date on ESR as we rely on this information should we need to contact you for any reason. If you have any queries regarding your ESR account, please contact the ESR Support Hub at esrhub.wales@wales.nhs.uk
Expenses
All Dental Core Trainees are entitled to claim relocation, business and excess travel expenses. All claims must normally be made within 3 months of the event/expense.
Upon commencement of your training post, you will be provided with an Assure Expenses account by NWSSP to enable you to claim these expenses.
New starter dental specialty trainees who are eligible to claim Relocation Reimbursement can claim against their Relocation Budget as per the All Wales Relocation - NHS Wales Shared Services Partnership. Claims can be made via your Assure Expenses account (select Approval Group: ‘Junior Relocation’/ Type of Expense: as appropriate)
Eligible dental trainees are entitled to 30 days Study Leave per year and an annual £600 Study Budget (Sep-Aug each year). See the HEIW Study Leave Policy at: https://heiw.nhs.wales/files/policies-and-procedures/all-wales-study-leave-policy-for-doctors-and-dentists-in-training.
The process to claim expenses against your Study Budget is as follows:
*PLEASE NOTE: The Intrepid system is being replaced by a new platform called CODI. Once the transition takes place, you will receive instructions on how to set up and access the new system.
Dental Core Trainees who need to travel to other hospital or community sites as part of their job are entitled to claim Business Mileage. The process to claim Business Mileage is as follows:
Dental Core Trainees who permanently work at split hospital sites as per their Job Description can claim Excess mileage (which is different to business mileage). We are currently utilising the Relocation Reimbursement system for these claims (see Question 5 in the FAQs document: All Wales Relocation - NHS Wales Shared Services Partnership. The process to claim Excess Mileage is as follows:
8.5 Sickness/Absence from training
How to request leave

Reporting sick leave