- Actively listen – make time to listen, to hear, and to respond to everyone’s views;
- Seek to understand alternative viewpoints, and see things from others' perspectives;
- Challenge constructively and objectively, and deal with disagreement quickly and respectfully, maintaining people's dignity;
- Respect other people’s expertise, and trust people to do their jobs;
- Take personal responsibility for our actions, and have the confidence to admit mistakes and apologise;
- Treat people fairly and equitably, according to their needs;
- Value all differences, not just professional backgrounds, experience, and skills.
- Seek out, recognise, and value the knowledge, skills, and experience of others from within HEIW and across our stakeholders;
- Openly receive contributions from colleagues and partners;
- Work hard for each other, contribute our best, whether we are leading or supporting work;
- Work collaboratively;
- Be open and transparent, and work towards shared objectives;
- Have fun.
- Be creative, curious, and future-thinking;
- Challenge the status quo, and suggest constructive solutions;
- Take a positive approach to challenges and problems;
- Drive informed innovation and improvement for patients, staff, and learners;
- Empower staff, teams, and partners with skills to improve;
- Seek out, and respond to, feedback from patients, learners, staff, and partners;
- Talk up and celebrate success;
- Embrace, and learn from, mistakes;
- Focus on the "whys" - the purpose, and the outcome;
- Create and protect time.
- Allow challenges, or differences of opinion, to become personal;
- Behave in a way that could be perceived as bullying;
- Exclude others;
- Behave in a way that could be perceived as prejudicial;
- Give preferential treatment;
- Dominate discussions or approaches.
- Withhold important, relevant information;
- Forget to communicate with each other;
- Lack loyalty towards each other and HEIW;
- Work rigidly to defined boundaries.
- Behave in a negative or “can’t do” way;
- Be defensive when challenging existing ways of working;
- Think we know best;
- Allow obstacles to stop improvement;
- Blame others for mistakes.